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Mobile Crisis Response

Psychotherapy session, woman talking to his psychologist in the studio

Centerstone provides mobile crisis response 24 hours a day, 7 days a week, 365 days a year to people of all ages who are experiencing a mental health crisis throughout the state of Illinois.

Centerstone’s Mobile Crisis Response team serves people currently experiencing a mental health crisis in the following Illinois counties: Franklin, Jackson, Madison, Perry and Williamson.

To access Mobile Crisis Response services:

Those with Medicaid can call 1-800-345-9049 to request approval for a crisis screening.
Those with private insurance or no insurance should call 1-877-HOPE123 (877-467-3123).
Walk into an ER anytime or any one of the following Centerstone locations during normal business hours:
- Alton, IL – 2615 Edwards St.
- Carbondale, IL – 2311 South Illinois Ave.
- Carterville, IL – 403 Municipal Dr.
- Marion, IL – 1307 West Main St.
- West Frankfort, IL – 902 West Main St.